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Digital delivery, activation, cancellation and statutory rights

Version: sales-2026-10-20-v2 ·
Legal seller and invoice issuer
ERASLAN YAZILIM – FERİT ERASLAN
Address
Güvenevler Mah. 1928 Sk. Ekinci Global İş Merkezi Sit. Kat:14 No: 5 / 25 Yenişehir, Mersin / Türkiye
Tax office / tax number
İstiklal / 3370321235
Sales, support and requests
sales@eraslanlogistics.com
+90 544 587 38 89

The service is digital. There is no physical product, shipping, transport or physical delivery fee. Delivery means assigning the purchased plan's access to the relevant company account; a success redirect alone does not prove payment or delivery.

Access is assigned after independent verification of a LIVE PayTR payment and successful account/plan checks. For transfers, staff verify settled receipt, amount and currency before assigning access. When online registration is enabled, customers create and verify their own company accounts by email. Standard card purchases need no sales-team approval. Review, capacity conflicts or missing funds prevent automatic activation; the scope and any written activation schedule disclosed before purchase apply. Email or instant activation is not guaranteed.

A new paid period starts at the later of the existing trial/paid expiry and payment verification time, preserving remaining days. Monthly/yearly periods use calendar dates. Check payment and access in your account; contact the seller with the reference if needed.

No voluntary satisfaction refund or contractual money-back guarantee solely for changing one's mind is offered. This does not remove statutory withdrawal, termination, defective-service, non-delivery, duplicate/incorrect-charge or other mandatory refund rights. A software subscription is not automatically exempt from all withdrawal rights; any exception applies only where its legal conditions and required customer consents are actually met.

You may choose not to renew a future period; without automatic debit, no new payment is collected. Submit statutory termination/refund requests through seller contacts for assessment under applicable rules. A payment slip alone does not establish activation or a refund. Required refunds are handled separately using the original payment channel and a lawful method; a platform reconciliation record does not send an automatic bank/PayTR refund instruction.

For distance service contracts with consumers in Turkey, unless the conditions of a statutory exception are met, consumers may withdraw within 14 days of contract conclusion without giving reasons or paying a penalty. Send written notice, including on a durable medium, to the seller's email or postal address on this page. Where withdrawal applies, the service price is refunded lawfully within 14 days of receipt of notice. Other mandatory rights and mandatory local protections for consumers outside Turkey remain unaffected.

Digital delivery, activation, cancellation and statutory rights | Eraslan